Customer Care Representative - Lutheran Life Villages

Customer Care Representative | Administration


Location: The Village at Anthony Boulevard
Type: Part-time
Hours:

Job Duties

The Receptionist is responsible for providing excellence in customer service by handling all incoming Reception Center requests promptly and correctly.  They are responsible for receiving and recording payments, resident trust transactions, as well as providing quality technical and accounting support as assigned by supervisor.

Job Qualifications

1.      Education/Training 

High school diploma, accounting training preferred      

2.      Experience

At least two years working in a business office and/or accounting field, preferably in long-term care setting    

3.      Required Knowledge, Skills, and Abilities: 

a.      Excellent customer service skills and professional representation, 

b.     Basic accounting functions. 

c.      Basic use of Excel and other Microsoft Office programs. 

d.     Strong verbal communication skills.

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