Community Relations Liaison | Public Relations

Location: Corporate
Type: Full-time

Job Duties

Disseminates information to the public regarding Lutheran Life Villages; positively promotes the image of all service lines; performs sales functions; finding and following up on leads; interviewing potential residents and clients; providing tours and providing information; facilitates referral relationships through outreach appointments and presentations; serves as a back-up for hospital and home and community based services referrals and assessments. 

Job Qualifications

1.      Education/Training: Bachelor’s Degree in marketing, public relations, business or other related field preferred.  

2.   Experience: 

a)      Minimum of three (3) years of related experience (a Bachelor’s degree in marketing, social sciences, business or a related field may be substituted for two (2) of the years experience).  

b)     Previous experience presenting to groups of individuals 

c)     Previous experience in a retirement community or healthcare field preferred but not required. 

d)    Previous sales experience strongly preferred. 

e)    Previous experience utilizing a Customer Relationship Management database.  

2.      Required Knowledge, Skills, and Abilities: 

a)      High level of communication/interpersonal, presentation and negotiation skills. 

b)     Ability to maintain the image and integrity of the organization in the community. 

c)      Strong history of customer interaction with ability to develop and grow customer relationships for recurring business. 

d)     Ability to work with minimal supervision. 

e)     Ability to work evenings and weekends. 

f)       Advanced knowledge of computers. 

g)     Working knowledge of Word, Excel PowerPoint and database software. 

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